Two of Nigeria’s leading telecom operators, Airtel Nigeria and MTN Nigeria, have temporarily suspended their airtime and data borrowing services as they move to comply with new regulatory requirements.
In a statement released on Friday, Airtel said the suspension affects its airtime and data credit offerings, which allowed prepaid users to borrow and repay on their next recharge. The company explained that the decision is part of ongoing efforts to align with evolving rules in Nigeria’s telecommunications sector.
According to Airtel’s Director of Corporate Communications, Femi Adeniran, the move is temporary and will not disrupt normal services. Customers can still purchase airtime and data through existing channels without any impact on network quality.
Similarly, MTN confirmed that it has halted its popular “Xtratime” service, linking the decision to new compliance demands introduced by the Federal Competition and Consumer Protection Commission (FCCPC).
In a corporate filing signed by Company Secretary Uto Ukpanah, MTN stated that the suspension is tied to the implementation of the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025. These rules impose stricter licensing and compliance requirements on providers of digital credit services.
Despite the suspension, MTN reassured subscribers that alternative options for buying airtime and data remain available. The company also noted that the temporary halt is unlikely to significantly affect its revenue.
The FCCPC regulations require all digital lenders including telecom operators offering airtime credit to register and meet new operational standards. Operators have been given until April 2026 to fully comply or risk sanctions.
Both companies say they are working to meet the new requirements and will provide updates on when the borrowing services will resume.